Terms & Conditions

Welcome to elgounafilmfestival.com The following are the Terms of Use (these "Terms") that govern use of the Elgounafilmfestival.com web sites By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. El Gouna Film Festival and each of their respective subsidiaries reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms, El Gouna Film Festival may terminate your use of the Site, ban you from future use of the Site, cancel accreditation, passes and accreditation or passes you receive through the site, cancel your order, and/or take appropriate legal action against you.

Permitted Use

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase accreditation &passes, unless otherwise specifically authorized by El Gouna Film Festival to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by El Gouna Film Festival to do so. The content and software on this Site is the property of El Gouna Film Festival and/or its suppliers and is protected by Egypt, and international copyright laws.

Accreditation Purchase Policy

Truthfulness and Accuracy of the Information You Provide; Complying with Laws; Verifications and Authorizations The sale or purchase of accreditation and passes is regulated by the town of El Gouna. You may be asked to provide information during processes you engage in on the Site. You represent and warrant that all information you provide will be true, complete and correct, and that you will update all information as it changes. You also acknowledge that complying with laws is your responsibility, AND YOU AGREE NOT TO HOLD US LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR OUR FAILURE TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. WE WILL COMPLY WITH LAW ENFORCEMENT AND MAY PROVIDE THEM WITH ALL INFORMATION YOU SUBMIT TO US TO ASSIST IN ANY INVESTIGATION OR PROSECUTION THEY MAY CONDUCT. If we are unable to verify or authenticate any information or accreditation or passes you provide during any registration, ordering, purchase, authentication, delivery, payment or remittance process, or any other process, or if we are no longer able to verify or authorize your credit card or bank account information, your accreditation or passes may be cancelled and you may be prohibited from using the Site.

  • By requesting an accreditation badge or pass to El Gouna Film Festival you agree to be bound by the following ‘Terms and Conditions’.
  • If you are an industry professional, you may request an accreditation badge from the tab below to attend the different CineGouna activities including masterclasses, screenings and panels. If you are a non-industry professional, you may purchase a pass to attend the different festival activities from the passes tab below.
  • For security and access purposes, each application is personal and issued with a personal photo.
  • Only applicants with a confirmation letter or a valid proof of purchase would be eligible to access through El Gouna gates to pick up their badges.
  • You will be required to present a valid ID at the Accreditation Desk to receive your badge.
  • Accreditation badges and passes are non-refundable and are non-transferable.
  • By agreeing to the terms and conditions, you commit to abide by all the rules and regulations enforced by GFF as well as the COVID-19 restrictions.
  • Badge holders will be able to book/reserve tickets online using the provided login details. Non-badge holders may purchase tickets in cash or by card at the different box office venues inside El Gouna (TU Berlin, Sea Cinema and The Arena).
  • We will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt.
  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Egypt
  • User Contributions to the Site

    From time to time, the Site may provide you with opportunities to contribute to the Site, which may include, but not be limited to, uploading your user profile, participating in chats and using bulletin boards. Anything that is contributed to the Site by you or other Site users will be referred to in these Terms as "User Content". El Gouna Film Festival is not liable or responsible for any User Content. The contributions of third parties do not necessarily represent the view or opinions of El Gouna Film Festival. El Gouna Film Festival cannot preview User Content before it appears. Users can be held liable for any illegal or prohibited User Content they provide to the Site, including among other things, infringing, defamatory or offensive materials. If you discover this kind of material on the Site, please notify us at info@elgounafilmfestival.com. We will investigate your claim and may then take the actions deemed appropriate.

    Prohibited Content The following is a partial list of the kind of User Content which is illegal or prohibited on the Site. It includes User Content that:

  • Is patently offensive to the online community, such as User Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;
  • Harasses or advocates harassment of another person;
  • Involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
  • Promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • Promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • Displays pornographic or sexually explicit material of any kind;
  • Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
  • Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • Solicits passwords or personal identifying information for commercial or unlawful purposes from other users; or
  • Engages in commercial activities without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
  • Offline Conduct

    Although El Gouna Film Festival cannot monitor the conduct of users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any Site user without their prior explicit consent.

    Commercial Use

    No areas of this Site may be used by our visitors for any commercial purposes such as to conduct sales of accreditation or passes, merchandise or services of any kind. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not use the Site to resell or link to other sites for the purpose of selling accreditation or passes of any kind. We will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site. We reserve the right to block access to this Site or El Gouna Film Festival's other services, or cancel an accreditation or pass with respect to any person believed to be, or believed to be acting in concert with any person who is believed to be, violating the law or these Terms or El Gouna Film Festival's rights, or utilizing automated means to process or place accreditation or pass orders, or who has ordered a number of accreditation or passes that exceeds the stated limit. Violating any limitations or terms on the Site will be deemed to be a violation of these Terms.

    Access and Interference

    You agree that you will not use any robot, spider or other automatic device, process or means to access the Site. Nor shall you use any manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software or routine that interferes with the proper working of the Site nor shall you attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not access, reload or "refresh" transactional event or ticketing pages, or make any other request to transactional servers, more than once during any three second interval. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from the Site without the prior expressed written permission of El Gouna Film Festival.

    Unauthorized Use of the Site

    Any Illegal or unauthorized use of the Site shall constitute a violation of these Terms of Use. You do not have permission to access the Site in any way that violates, directly or indirectly, these Terms of Use. Illegal or unauthorized use of the Site includes, but is not limited to, using the site to facilitate illegal accreditation or passes, unauthorized framing of or linking to the Site, or unauthorized use of any robot, spider or other automated process on the Site. It shall also be a violation of these Terms of Use: (a) for any individual (or group of individuals acting in concert) to request, more than 500 pages of the Site in any twenty-four hour period (hereafter referred to as "Abusive Use"); or (b) to use any password, regardless of whether or not such password is unique, to participate in a pre-sale or other offer on the Site if you are not the original recipient of such password (i.e., if you did not receive the password from El Gouna Film Festival, or if your participation in such pre-sale or other offer is inconsistent with such pre-sale's or offer's terms. Suspected Violation of these Terms of Use or Law; Injunctive, Equitable Relief, and Liquidated Damages Violations of these Terms of Use, including Unauthorized Use of the Site, may be investigated and appropriate legal action may be taken, including without limitation civil, criminal and injunctive redress. You understand and agree that in El Gouna Film Festival's sole discretion, and without prior notice, El Gouna Film Festival may terminate your access to the Site, cancel your order or accreditation or passes acquired through your order, remove any unauthorized User Content or exercise any other remedy available, if El Gouna Film Festival believes that your conduct or the conduct of any person with whom El Gouna Film Festival believes you act in concert, or the User Content you provide, violates or is inconsistent with these Terms or the law, or violates the rights of El Gouna Film Festival, a client of El Gouna Film Festival or another user of the Site. You agree that monetary damages may not provide a sufficient remedy to El Gouna Film Festival for violations of these Terms and you consent to injunctive or other equitable relief for such violations. You agree that Abusive Use of the Site, as defined above, causes damage and harm to El Gouna Film Festival in the form of, among other things, impaired goodwill, lost sales, and increased expenses associated with responding to Abusive Use of the Site. You further agree that monetary damages for Abusive Use of the Site are difficult to ascertain and that proof of monetary damages for Abusive Use would be costly and inconvenient to calculate. Accordingly you agree that liquidated damages are warranted for Abusive Use. El Gouna Film Festival is not required to provide any refund to you if it exercises any of its rights or remedies because you have violated these Terms or any of El Gouna Film Festival's rights. Additionally, we reserve the right, in our sole discretion, to modify, suspend or discontinue any part of this Site at any time, with or without notice to you. We also reserve the right, in our sole discretion, to impose limits on certain features and services and to restrict access to any part or to the entire Site without notice to you. We shall not be liable to you or any third party for any claim or cause of action arising out of our exercise of the foregoing rights. We will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt.

    Privacy

    We believe that your privacy and the privacy of all our users is important. El Gouna Film Festival will not be responsible or otherwise liable for any use or disclosure of your contact information, or financial information, by a third party to whom El Gouna Film Festival is allowed to disclose your contact information under the privacy policy. If you post any User Content to the Site, by electronic mail or otherwise, we will treat it as non-confidential and non-proprietary to you. El Gouna Film Festival is not liable for any lost data resulting from the operation of the Site or the enforcement of the Terms. We urge all users to maintain their own back up versions of any User Content or other information they submit to the Site.

    Copyright Policy

    We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defense or fair use exemption to do so. In particular, users who submit User Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the User Content they upload does not infringe the copyrights or other rights of third parties (including, but not limited, to trademark, trade secret, privacy or publicity rights). After proper notification by the copyright holder or it agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users' rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user's rights to use or access to the Site prior to that time if we believe that an alleged infringement has occurred.

    Disclaimers

    EL GOUNA FILM FESTIVAL DOES NOT PROMISE THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT IT WILL PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY CONTENT, SEARCH OR LINK ON IT. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. EL GOUNA FILM FESTIVAL CANNOT ENSURE THAT FILES YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. EL GOUNA FILM FESTIVAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EL GOUNA FILM FESTIVAL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, AND PUNITIVE AND CONSEQUENTIAL DAMAGES. EL GOUNA FILM FESTIVAL MAKES NO GUARANTEE OF ANY SPECIFIC RESULT FROM USE OF THIS SITE OR USE OF THE EL GOUNA FILM FESTIVAL SERVICE. EL GOUNA FILM FESTIVAL DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, EL GOUNA FILM FESTIVAL USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE EL GOUNA FILM FESTIVAL SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE EL GOUNA FILM FESTIVAL SERVICE. EL GOUNA FILM FESTIVAL IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to El Gouna Film Festival at legal at elgounafilmfestival.com. El Gouna Film Festival may investigate the claim and take appropriate action, in its sole discretion.

    Limitation on Liability

    IN NO EVENT WILL EL GOUNA FILM FESTIVAL BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVNUES OR BUSINESS OPPORTUNITIES, EVEN IF EL GOUNA FILM FESTIVAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    Indemnity

    You agree to indemnify and hold El Gouna Film Festival and its affiliates, and each of El Gouna Film Festival's and its affiliates' respective officers, agents, employees, contractors and principals, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

    Trademarks

    El Gouna Film Festival and Elgounafilmfestival.com and design are registered trademarks of El Gouna Film Festival. All rights reserved.

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